The UK government has revealed its plans for how it will overhaul and modernise its legacy back-end IT systems.
One of the big takeaways is that the government is looking to exit its large existing IT contracts with end-to-end providers and move to a model that takes advantage of individual components that are communicating through common APIs.
Ben Gummer MP, minister for the Cabinet Office and Paymaster General, cited public demand for a government that is more capable of doing what people want, whether that is simply filling in a form or trying to talk to someone on the phone.
Gummer said that government is more complex and wide-reaching than ever before and that it needs to serve people of all abilities, ages, genders, which is partly why, “government has been slow to use the transformative potential of digital technology to change the way it does business. It is at a double disadvantage, therefore: big and slow. In a world where people rightly expect the government to deliver public services effectively and at speed, that makes the challenge more daunting still,” said Gummer.
Basically what this means is that the government needs to change and to do it at both pace and scale according to Gummer.
Gummer said: “It is the most ambitious programme of change of any government anywhere in the world, by a government that has already done more to transform itself than any other.”
So what will the government actually be changing? Well firstly there is the plan to transform citizen-facing services, then there is the plan for full department transformation, and finally an internal government transformation.
Amid the lengthy document that is filled with all the things the government is already doing so well, is the aim by 2020 to design and deliver joined-up, end-to-end services, deliver major transformation programmes, and the idea to establish a whole-government approach to transformation.