Cloud maturity is on the rise, although plenty of problems remain, according to the latest survey data from service management technology provider Fruition Partners.
The study, which was undertaken by Vanson Bourne and polled 400 CIOs from the UK and US, found that for almost three quarters (73%) of respondents, “significant” financial waste is occurring with cloud adoption without IT insight. Yet 85% of CIOs polled believe cloud is reducing their organisations’ control over IT.
“The maturity of cloud services has started to improve, but it is still leagues away from where it needs to be,” said Paul Cash, Fruition Partners UK managing partner. “There has to be a recognition that the need for rigorous management is greater, not less, in the cloud.”
The numbers continue to be worryingly high. 62% of respondents say there are cloud applications being used in the business without IT’s knowledge – otherwise known as shadow IT – while CIOs say more than two thirds of their colleagues (68%) do not feel the need to consult IT when procuring cloud services.
Comparing these figures with 2015’s findings, there is certainly a change afoot. Last year’s analysis found that CIOs were not applying traditional IT service management (ITSM) processes to cloud technologies.