The Importance of IT Operations in the Big Data Era

The Importance of IT Operations in the Big Data Era

The Importance of IT Operations in the Big Data Era

The role of IT has changed dramatically over the last couple of decades. What once was considered by most executives to be a necessary cost center for deploying and fixing computers and networks has evolved to become a strategic value center that protects the organization, drives down costs, and generates revenue. Looking into a future of big data, digital transformation, and increasing security threats, IT’s role becomes even more critical.

In a world where everything is connected and communicating, IT pros are overwhelmed, searching through torrents of data for meaningful insights that can give the business any advantage over competitors and protect its infrastructure, data, and employees. It’s a painful, time-consuming, and often manual process that, by the time the data is ready for analysis, is frequently irrelevant.

A better approach to sifting through and exploring massive amounts of data isn’t just a nice-to-have, it’s an imperative in the 4 Industrial Revolution. Here are three key ways that IT will create value for the modern enterprise.

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IT is responsible for identifying, preventing and, if necessary, responding to the entire range of today’s security threats. This includes identifying inappropriate attempts to connect to the network, monitoring email and social media streams for potential phishing attacks, identifying zombie servers and databases that could be backdoor entry points for attacks, and making sure vulnerabilities are patched as quickly as possible. Success in meeting these challenges depends on IT’s ability to support real time and near-real-time analysis of huge amounts of data.

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Organizations also must close the “SecOps gap” between the activities of security and IT operations teams that can lead to unnecessary data loss, production downtime, and reputation damage. Christian A. Christiansen, Program Vice President, Security Products and Services, IDC, said, “In light of increasingly sophisticated threats, it is time to rethink the traditional, departmentalized, siloed approach to security. CIOs must hold both security and IT operations groups accountable for identifying and fixing issues quickly and integrate security and IT operations activities to further protect their organizations.”

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To accomplish this, CIOs must be willing to reinvent their processes and invest in big data tools that enable real-time analysis and threat detection. Security and operations teams must become more agile and move to a proactive security position for both cloud and on-premises systems. This enables the teams to more readily embrace key business initiatives related to digital transformation, Internet of Things (IoT), continuous delivery, and shadow IT.

Success in the digital economy depends on speed, agility, and a great experience for customers, partners, and employees. IT must enable rapid and creative DevOps by supporting new tools and infrastructure transformation.


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