Big Data gives China’s top 3 Internet Firms Big Leverage
- by 7wData
China's three big Internet-driven companies, Alibaba, Tencent, and Baidu, are set to influence a vast section of the country's business because they control data concerning the consumer and social behavior of millions of people. The awesome power comes from the government's drive to develop a "big data" industry, which is thriving in China.
Several other players, including utilities like phone companies and retail chains, are also trying to dip into the newly discovered pot of money from buyers who need information to understand buying preferences of potential customers, and design their products and strategies in line with the data flows.
"It [Big Data] is an improvement to do [a] better job, but unfortunately your [consumer's] lifeline is more and more dependent on these big three guys,” said Chiang Jeongwen, a professor of marketing at the China Europe International Business School.
Recent studies have shown that nearly 90 percent of China’s 731 million online users have made at least one online purchase, often involving the use of Baidu's search facilities, e-commerce sites and third-party transactions using mobile phone apps.
"People are buying things and using their third party payment systems. [That] information [is] also being captured by Tencent and Alibaba. That is huge because now they know both offline and online information of consumers,” said Chiang.
These companies own a wide range of businesses that makes it possible for them to gather both online and offline data that is generated when a customer uses a phone app to make payments at a physical shop.
Alibaba owns Alipay while Tencent runs the highly popular WeChat service which offers mobile payment options. Baidu is China's biggest internet search engine and holds the kind of influence that Google does in other countries.
"They have diversified the services [that] they offer. Alibaba, they are big in e-commerce.
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