4 Reasons Technology Is the Future of Onboarding
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Founder and president of Onboardia
June 17, 2016
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Think of all the ways technology has changed how business is done. Instant communication is possible all the way around the world. Consumers can go through every step of the customer experience — finding what they want, researching it, purchasing it, receiving customer service — without ever leaving their house.
In the same way, computers and programs can sift through thousands of job seekers profiles to find the right one for the job. And then there’s poor onboarding, still stuck in the stone age of paper forms and printed employee handbooks.
The truth is that tech can also easily improve onboarding. The tools already exist to make everything run more smoothly. It’s just waiting for organizations to realize it and catch up with the times.
Here are four advances in technology that are improving the onboarding process for those who have embraced them:
1. Paperless, mobile-friendly forms.
For many companies, the only point of onboarding is to have new hires fill out HR forms. So they are locked away in a conference room with a stack of paperwork and a pen. But by using paperless forms that can be accessed via a mobile device, new hires can complete them anywhere, anytime and save time with autofill features.
However, a shockingly low percentage of organizations use paperless, mobile-friendly forms. A 2015 ADP survey of almost 1,500 employees and HR professionals found that fewer than 12 percent of new hires can access onboarding paperwork from their mobile device.
By embracing this onboarding tech, employees can get through all the boring forms more quickly and spend more time focusing on getting up to speed in their new position.
2. Video introductions.
One of the most overwhelming parts of onboarding is getting to know all the new faces. It’s easy to forget names and which co-workers do what. Video introductions allow new employees to review who’s who without having to constantly ask “What’s your name again?”
Have employees who will be working closely with a new hire record short introductory videos, where they talk about who they are and their interests.