The Customer Experience Skills CIOs Need to Drive Business Alignment
I have been talking to CIOs for a long time about the importance of business intimacy and alignment. Today, the discussion is about a lot
I have been talking to CIOs for a long time about the importance of business intimacy and alignment. Today, the discussion is about a lot
Companies have access to more data today than ever before, but if the quality is questionable, so are any inferences from it. As the old
The dangers of poor data quality can cause significant damage to a business. Poor-quality data can lead to poor customer relations, inaccurate analytics, and bad
Contrary to what many firms may think, however, they need not get their “data houses” completely in order with big data-cleanup projects before starting to
When it comes to customer data platforms (CDPs), there is a lot of talk about the quantifiable benefits. Increased revenue, improved customer engagement and more
What does ChatGPT, the “fastest-growing consumer application in history,” mean for the future of work? More broadly, will generative AI soon graduate from the being
Data is what drives digital business. Consider how strategically important it has become for companies to leverage advanced analytics to uncover trends that can help
Structured data is the life blood for the decision process in the enterprise, and it’s essential to building models that help identify root causes, predict
Customers are increasingly demanding access to real-time data, and freight transportation provider Estes Express Lines is among the rising tide of enterprises overhauling their data
Big data for small business may sound like an oxymoron, but big data is just as necessary for small businesses as it is for large
Edge computing refers to geographically locating infrastructure in proximity to where data is generated or consumed. Instead of pushing this data to a public or
Data science was supposed to create a new productivity boom. But, for many companies, that boom never arrived. What’s gone wrong? While companies have invested