Is speech recognition software having a renaissance?
The past months have witnessed breakthrough announcements from Microsoft, IBM, and Google, all hitting new marks in speech recognition accuracy; they claim that the error rate
The past months have witnessed breakthrough announcements from Microsoft, IBM, and Google, all hitting new marks in speech recognition accuracy; they claim that the error rate
Nobody likes a Monday morning quarterback. He’s the guy who always knows exactly how to run a play to score a touchdown…the day after the
 Undecided about the value of Big Data analytics? In this post, we’ll look at how much these technologies are already helping companies earn and save.
Brands have conversations with customers every single day, but many are missing out on critical information that is hidden within these conversations. A customer may
The call centre world, unsurprisingly, ranks as one of the highest adopters of data analytics platforms year on year. This is largely due to the