AI and the New Age of Customer Advocacy
A few weeks ago, I called my broadband provider about intermittent outages. The helpful customer support rep looked at my account and cheerfully told me
A few weeks ago, I called my broadband provider about intermittent outages. The helpful customer support rep looked at my account and cheerfully told me
Or why in five years every organization will have an Analytics Engineering team There’s a quiet revolution happening in the world of data. For years
If I could wake up tomorrow with a superpower of my choice, time travel would be high on my list. Think about it: With open
And I don’t just mean the naughty photos filter on Twitter or the fake news suggestions on Facebook. So in the midst of this hype,